Bibetta and Care Designs
Cambridge, United Kingdom
Here at Bibetta we design and manufacture a range of smart, innovative and practical products to help make everyday family life fun and relaxing. We use a range of technical fabrics and clever little design ideas to create products that give you all the features you are looking for, such as the best comfort, style, waterproofing, easy cleaning and durability.
Our store has bibs for babies, young children and adults. Plus aprons, table protectors, lunch bags and changing mats.
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UK
United Kingdom
Royal Mail 48 hour tracked
£3.00
2-3 working days depending on your postcode
Shipping policy
All orders are packed and dispatched within 1 working days of being received. Our aim is to dispatch same working day for orders received by midday.
A dispatch note is sent out with each order.
If for any reason the dispatch of your order is delayed we will inform you by email.
An invoice is emailed separately once the order has been dispatched.
Refunds
Returns and exchanges will be processed as soon as possible after arrival (latest 7 days after receipt).
Only the value of the goods will be refunded. We regret that postage, packing and insurance are direct costs and therefore cannot be refunded. The only exception is for faulty goods where a full refund will be given.
Returns
If you need to return one or more items please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Cancellations
You are entitled to cancel your order before the products are dispatched.
You are entitled to cancel your order within 14 working days of receipt of the goods. If you wish to return a product for any reason, send it back to us (with the original packaging) and delivery note and reason for return and we’ll refund or replace it.
Your rights to return goods are protected under the EU distance Selling Directive. If you wish to return a product for any reason, send it back to us (with the original packaging) and delivery note and reason for return and we’ll refund or replace it.
Any goods returned should be in a perfect condition and not been used. You are responsible for any returned goods until they reach us. We advise that a proof of postage certificate should be obtained when returning any part of your order.
Faulty goods
Please return faulty goods for a full refund. Please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Product Guarantee for Bibetta’s products
All our products are guaranteed for 6 months from date of delivery. We will not replace goods we believe have been subjected to excess wear and tear, accidental damage, misuse or which have not been used in accordance with Bibetta’s usage and wash/dry care instructions. This does not affect your statutory rights.
Comments or Complaints
If you have any comments or complaints about any of our products supplied to you, please contact us using the details supplied on the Contact page.
All orders are packed and dispatched within 1 working days of being received. Our aim is to dispatch same working day for orders received by midday.
A dispatch note is sent out with each order.
If for any reason the dispatch of your order is delayed we will inform you by email.
An invoice is emailed separately once the order has been dispatched.
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