Dapper Dog Accessories
Edinburgh, United Kingdom
Founded in 2020 by myself, Angela Duncan, Dapper dog accessories all started as I was made redundant due to the consequences of covid. At the start I was scared, like many, not knowing how I was going to provide for myself. However, I must admit this is one of the best things to have happened to me. Leaving school at 17 I studied interior design at college still not knowing exactly where it would take me, after a few years of going from job to job I ended up in a sofa shop - not exactly what I had in mind when I did a interior design degree - when I got made redundant from this job I decided to get creative, not exactly the best time to start a business by myself with the whole country being in lockdown, but at the time I had no idea it would take over my life. As months went on I was able to teach my self more and more on fabric choices, sewing techniques and who the best suppliers where. From here we've just seemed to grow into what is becoming a steady business. Waking up every day and not having a feeling of dread that I have to go into work again is such a relief, it's exactly why I do it. Having always had a creative mind, that's why I leaned towards interior design, however life had other ideas and I think I've ended up exactly where I need to be as now my love for dogs is included in my job too!
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Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
International tracked
£8.00
Tracking number will be provided.
United Kingdom
United Kingdom
1st class tracked
£4.00
Shipping policy
All orders are made to order, please allow 1-4 days for your order to be made up. You order is then shipped either 2nd class or tracked 1st class by Royal Mail. If buying from outside the UK your order will be shipped internationally tracked, and a tracking number will be provided.
Refunds
We will notify you once we’ve received your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
All we ask is that the you send your item/s back to us within 14 days of lodging for your return and we receive it in the same condition we sent it out - this should be unused and still in perfect condition.
To start a return or exchange, you can contact us. If your return is accepted, we’ll forward on details to send your return too. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to contact us directly so we can organise any returns or exchanges that need to be made.
All orders are made to order, please allow 1-4 days for your order to be made up. You order is then shipped either 2nd class or tracked 1st class by Royal Mail. If buying from outside the UK your order will be shipped internationally tracked, and a tracking number will be provided.