Home Decor Accessories
High Wycombe, United Kingdom
Welcome To Home Decor Accessories
Welcome to our home decor website! We are passionate about helping you create a space that reflects your unique personality and style. We understand that home is where the heart is, and we want to make sure you feel confident and satisfied with your purchases from our website.
At our core, we value transparency and honesty. We believe that building trust with our customers is essential to creating a successful business. That's why we take great care in sourcing high-quality products that meet our rigorous standards for design, durability, and functionality.
We are committed to providing a seamless and enjoyable shopping experience for our customers. We offer a user-friendly website that is easy to navigate and find the products you're looking for. Our product descriptions are detailed and accurate, and we provide multiple images from different angles to help you visualize how the product will look in your home.
We understand that buying home decor items online can be daunting, especially when it comes to choosing the right colors and sizes. That's why we offer a hassle-free return policy that allows you to return any item you're not satisfied with, no questions asked. We also provide excellent customer service that is responsive, knowledgeable, and friendly.
We take security seriously and are committed to protecting your personal information. Our website is secured with the latest encryption technology to ensure your data is safe and secure. We also offer multiple payment options, including secure credit card processing, PayPal, and other popular payment methods.
We believe in giving back to our community, and we donate a portion of our profits to charitable organizations that support causes we are passionate about.
Thank you for considering our website for your home decor needs. We are confident that you'll love our products and our commitment to providing an exceptional shopping experience. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!
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Home Decor Accessories
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Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
FREE SHIPPING
Free
Shipping policy
Thank you for choosing our company for your shipping needs. We understand that shipping is an important part of your shopping experience and we want to make sure that you have a great experience with us. Here is our shipping policy:
We strive to deliver your order as soon as possible. Our estimated delivery time is between 7-15 days depending on your location. However, please note that delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, or carrier delays. Rest assured, we will keep you updated throughout the shipping process and provide tracking information so you can track your package.
Shipping Rates: We offer free shipping for all orders.
Payment Processing: Please note that the processing time for payments is 2-3 days
Shipping Carriers: We work with reputable shipping carriers to ensure that your package arrives in a timely and safe manner. We use a combination of carriers depending on the size and weight of your package.
Shipping Confirmation and Tracking: Once your order is processed, we will send you a confirmation email with your tracking information. You can use this information to track your package and know exactly when it will arrive.
Shipping Address: Please ensure that the shipping address you provide is correct and complete to avoid any delays or delivery issues. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
Returns and Refunds: If for any reason you are not satisfied with your order, please contact us within 7 days of receiving your package. We will work with you to resolve any issues and offer a refund or exchange if necessary.
At our company, we take shipping seriously and strive to provide you with a great experience. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
The customer must provide the return shipping.
When posting your items back to us, it’s important that you first authorise your return by contacting us.
When contacting us, please provide us with your order reference number, payment method, last 4 digits of your bank card and full name.
Just clearly mark your parcel with your order number and full name and return it using a tracked delivery method to the below address:
CUSTOMER RETURNS
14 MUSEUM PLACE
CARDIFF
CF10 3BH
Please ensure you retain proof of delivery as we cannot be held liable for items lost in transit.
Change of mind
Changed your mind about an item? You’ll need to return it in its original, unused condition and within 14 days of receipt.
Damages and issues
We take care to ensure all items arrive in perfect condition. If your order arrives damaged or incomplete, please contact us. Customer case is of utmost importance to us, and we will strive to make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
If the product is not received on time i.e. within 15 days and it is not due to the following: 'natural disasters', 'post strikes' or anything else that was not in our control. We are happy to issue a full refund.
If the product is not the correct product/variant, we are also happy to issue you a full refund or a store credit that you can use to order another one.
If the product doesn't match the description, we are also happy to issue a full refund.
If you have returned the item to us at 14 museum place, CF10 3BBH, Cardiff, UK. Please allow us 3-5 business days to inspect the item. After inspection, we will notify you of our decision.
You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, don't hesitate to get in touch with us.
Refunds
If the product is not received on time i.e. within 15 days and it is not due to the following: 'natural disasters', 'post strikes' or anything else that was not in our control. We are happy to issue a full refund.
If the product is not the correct product/variant, we are also happy to issue you a full refund or a store credit that you can use to order another one.
If the product doesn't match the description, we are also happy to issue a full refund.
If you have returned the item to us at 14 museum place, CF10 3BBH, Cardiff, UK. Please allow us 3-5 business days to inspect the item. After inspection, we will notify you of our decision.
You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, don't hesitate to get in touch with us at
029 2209 0109
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
The customer must provide the return shipping.
When posting your items back to us, it’s important that you first authorise your return by contacting us.
When contacting us, please provide us with your order reference number, payment method, last 4 digits of your bank card and full name.
Just clearly mark your parcel with your order number and full name and return it using a tracked delivery method to the below address:
CUSTOMER RETURNS
14 MUSEUM PLACE
CARDIFF
CF10 3BH
Please ensure you retain proof of delivery as we cannot be held liable for items lost in transit.
Change of mind
Changed your mind about an item? You’ll need to return it in its original, unused condition and within 14 days of receipt.
Damages and issues
We take care to ensure all items arrive in perfect condition. If your order arrives damaged or incomplete, please contact us. Customer case is of utmost importance to us, and we will strive to make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
If the product is not received on time i.e. within 15 days and it is not due to the following: 'natural disasters', 'post strikes' or anything else that was not in our control. We are happy to issue a full refund.
If the product is not the correct product/variant, we are also happy to issue you a full refund or a store credit that you can use to order another one.
If the product doesn't match the description, we are also happy to issue a full refund.
If you have returned the item to us at 14 museum place, CF10 3BBH, Cardiff, UK. Please allow us 3-5 business days to inspect the item. After inspection, we will notify you of our decision.
You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, don't hesitate to get in touch with us.
Thank you for choosing our company for your shipping needs. We understand that shipping is an important part of your shopping experience and we want to make sure that you have a great experience with us. Here is our shipping policy:
We strive to deliver your order as soon as possible. Our estimated delivery time is between 7-15 days depending on your location. However, please note that delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, or carrier delays. Rest assured, we will keep you updated throughout the shipping process and provide tracking information so you can track your package.
Shipping Rates: We offer free shipping for all orders.
Payment Processing: Please note that the processing time for payments is 2-3 days
Shipping Carriers: We work with reputable shipping carriers to ensure that your package arrives in a timely and safe manner. We use a combination of carriers depending on the size and weight of your package.
Shipping Confirmation and Tracking: Once your order is processed, we will send you a confirmation email with your tracking information. You can use this information to track your package and know exactly when it will arrive.
Shipping Address: Please ensure that the shipping address you provide is correct and complete to avoid any delays or delivery issues. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
Returns and Refunds: If for any reason you are not satisfied with your order, please contact us within 7 days of receiving your package. We will work with you to resolve any issues and offer a refund or exchange if necessary.
At our company, we take shipping seriously and strive to provide you with a great experience. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.