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Online Cruiz

London, United Kingdom

Welcome to Online Cruiz - Where Wellness and Lifestyle Unite!

owned legally by  BERRADO LTD , a UK company based in London. Company Registration Number : 13084259

For the moment we are serving US orders only and we target the United States since it is the bigger market in terms of the number of internet buyers and population size.

At Online Cruiz, we are passionate about empowering individuals to live their best lives through our carefully curated collections - Wellness and Lifestyle. We believe that true fulfillment comes from nurturing both your  well-being and enhancing the quality of  everyday experiences.

Our Wellness Collection:

Your well-being is at the heart of everything we do. Our Wellness Collection is a sanctuary of self-care, offering an array of products that promote balance, relaxation, and rejuvenation. Whether you're a seasoned wellness enthusiast or just beginning your journey, our collection caters to all levels and needs.

We understand that wellness is a holistic concept, encompassing mental, emotional, and physical aspects of your life. That's why we've handpicked a range of products to support your overall health and vitality. Embrace a lifestyle of mindfulness and well-being with our Wellness Collection.

Our Lifestyle Collection:

Life is meant to be lived to the fullest, and our Lifestyle Collection is here to help you do just that. This collection celebrates the joy of everyday living, adding a touch of style and convenience to daily routines and experiences.

The overall objective of Online Cruiz is enhancing daily rituals with our thoughtfully selected lifestyle products. Experiencing the luxury of time with our time-saving gadgets and organization tools, making everyone's day more efficient and enjoyable. 

Why Choose Online Cruiz ?

At Online Cruiz, we take pride in curating collections that inspire and uplift. Our mission is to empower our customers to live a life that's harmoniously balanced and filled with joy. We handpick each item in our Wellness and Lifestyle Collections, ensuring that they meet our high standards of quality, functionality, and aesthetics.

Our commitment to customer satisfaction goes beyond just offering exceptional products. Our team of dedicated experts is here to assist our customers on their journey to wellness and a more fulfilling lifestyle. 

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Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Shipping Policies

£3.00

Shipping policy A. SHIPPING COSTS We offer free shipping to the USA, United Kingdom, Canada, Australia, New Zealand and we don't ship elsewhere for the moment. Shipping is provided only in the zones stated earlier. B. TRANSIT, HANDLING Generally, shipments are in transit for 3 – 4 business days (Monday to Friday). Order handling time is 0 - 1 business days (Monday to Friday). Order Cutoff time : 6 PM ( EST New York Time) C. CHANGE OF ADDRESS We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or Call Us at +447488863768.. D. CANCELLATIONS If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy. E. PARCELS DAMAGED IN TRANSIT If you find a parcel is damaged in transit, if possible, please reject the package from the courier and get in touch with our customer service. If the package has been delivered without you being present, please contact customer service by phone or via email. CONTACT INFORMATION 24/7 CUSTOMER SERVICE Phone Number: +447488863768 Support Mail: [email protected] Business Address: 71-75 Shelton Street London Greater London WC2H 9JQ UNITED KINGDOM

Global zone

Hong Kong, India, Japan, Malaysia, Singapore, Thailand, United Arab Emirates, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Mexico, Australia, New Zealand, Canada, United States of America, Brazil

Shipping Policies

£3.00

Shipping policy A. SHIPPING COSTS We offer free shipping all over the world. Shipping is provided only in the zones stated earlier. B. TRANSIT, HANDLING Generally, shipments are in transit for 3 – 4 business days (Monday to Friday). Order handling time is 0 - 1 business days (Monday to Friday). Order Cutoff time : 6 PM ( EST New York Time) C. CHANGE OF ADDRESS We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or Call Us at +447488863768.. D. CANCELLATIONS If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy. E. PARCELS DAMAGED IN TRANSIT If you find a parcel is damaged in transit, if possible, please reject the package from the courier and get in touch with our customer service. If the package has been delivered without you being present, please contact customer service by phone or via email. CONTACT INFORMATION 24/7 CUSTOMER SERVICE Phone Number: +447488863768 Support Mail: [email protected] Business Address: 71-75 Shelton Street London Greater London WC2H 9JQ UNITED KINGDOM

Shipping policy

Shipping policy

A. SHIPPING COSTS

We offer free shipping all over the world

B. TRANSIT, HANDLING 

Generally, shipments are in transit for 3 – 4 business days (Monday to Friday).

Order handling time is 0 - 1 business days (Monday to Friday).

Order Cutoff time : 6 PM ( EST New York Time)

 

C. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us.

D. CANCELLATIONS

If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

E. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the package from the courier and get in touch with our customer service. If the package has been delivered without you being present, please contact customer service by phone or via email.

Return and Refund Policy

By placing an order through Online Cruiz  you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.

A. 30 DAY FREE RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

B. RETURN PROCESS

To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us.

Shipping policy

A. SHIPPING COSTS

We offer free shipping all over the world

B. TRANSIT, HANDLING 

Generally, shipments are in transit for 3 – 4 business days (Monday to Friday).

Order handling time is 0 - 1 business days (Monday to Friday).

Order Cutoff time : 6 PM ( EST New York Time)

 

C. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us.

D. CANCELLATIONS

If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

E. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the package from the courier and get in touch with our customer service. If the package has been delivered without you being present, please contact customer service by phone or via email.

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