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Ruffnek

Wetherby, United Kingdom

RUFFNEK® is the ultimate multifunctional scarf for sport and the outdoors. 

A seamless tubular scarf (or snood) made from high quality technical fabric that is stretchy, soft to the skin, lightweight, hypoallergenic and wicks moisture (Stay Dry), keeping you cool in the summer and warm in the winter.

The scarves are multi-use which means they can be worn in a variety of styles for a number of sporting and outdoor activities such as walking, running, cycling, skiing, snowboarding and more.

The RUFFNEK® multi-scarf is an essential accessory for your kit bag. It comes in one universal size which is designed to fit adults and children alike - even medium sized dogs can enjoy the scarves. 

  • The ultimate kit bag essential for all outdoor activities - running, cycling, dog walking, skiing, fitness, motorbikes, sailing, snowboarding, horse riding, football and more. 

  • Made from a seamless 100% polyester microfibre, RUFFNEK® multi-scarves are hypoallergenic and do not fade or lose elasticity.

  • No itching or chafing - scarves are designed with seamless (trimmed) edges, so they can be worn under your ski/cycle helmet without causing chafing.

  • Provide protection from the wind, snow and sun using Stay Dry wicking fabric  - a year-round accessory keeping you warm in winter and wick moisture in the summer.

  • Multifunctional scarves that can be worn in a variety of ways as a neck scarf/neck warmer, face mask, bandana, headscarf, hair band, pirate hat, sweat band, beanie hat, cap, balaclava, head scarf, sweat wrist band, ski/motorcycle mask, saharaine or dog scarf/snood. 

  • One size fits most men, women, children and medium sized dogs. : Dimensions are: 24cm x 48cm. 

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UK

United Kingdom

Free UK Delivery

Free

Royal Mail 48hr (RM48)

Royal Mail 24hr (RM24)

£1.90

Royal Mail 24hr (RM24). If your order is more urgent then you can opt for First Class Royal Mail 24hr (RM24) for a small charge, again this service is tracked. Royal Mail can not guarantee this service so if it is important that it does arrive the next day then you can opt for RM Guaranteed next day delivery.

UK Fully Tracked 24

£6.50

Royal Mail UK Fully Tracked First Class (24). Royal Mail can not guarantee that orders will arrive the next day but it will be fully tracked, so if it is important that it does arrive the next day then you can opt for RM Guaranteed next day delivery.

UK Guaranteed working next day by 1pm (order before 2pm)

£11.00

UK Guaranteed working next day by 1pm (order before 2pm)

UK Guaranteed Saturday by 1pm (order before 2pm)

£16.00

To be delivered on a Saturday: UK Guaranteed Saturday by 1pm (order before 2pm)

Shipping policy

UK SHIPPING

We offer FREE UK delivery on all our RUFFNEK® scarves and do our best to dispatch them the same working day.

We use Royal Mail 48hr (RM48) which tracks delivery. 

If your order is more urgent then you can opt for First Class Royal Mail 24hr (RM24) at a small charge of £1.90, again this service is tracked. Royal Mail can not guarantee this service so if it is important that it does arrive the next day then you can opt for RM Guaranteed next day delivery. 

RUFFNEK® is committed to keeping buyers’ personal information secure and confidential.

RUFFNEK® abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which came into effect on 25th May 2018.

Please refer to BuytoGive for their Privacy Policy information.

Refund & Return Policy


We hope that you love your new Ruffnek scarf, however if for any reason you wish to return it then you may do so by following the details below;

Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale or discounted items cannot be refunded.

Exchanges (if applicable)
We will of course replace items if they are defective or damaged with our apologies. If you would like to exchange it for a different pattern then we can only exchange if it has been unworn and is returned in the packaging it came in, you must let us know within 7days of its arrival.  Ruffnek have the right to refuse to exchange an item if it has been worn or is marked in anyway.   Please send us an email at [email protected] and let us know if you wish to exchange your Ruffnek.  

You can then send your item to:

RUFFNEK Returns

PO Box 756

Wetherby

LS22 9GB

Please mark clearly your name and order number so we can locate your order to refund you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are returning an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Any questions then please do get in contact and we will do our best to answer any queries;

[email protected]

We hope you will love your new RUFFNEK® scarf, however if for any reason you wish to return it then you may do so by following the details below;

Our policy lasts 21 days. If 21 days have passed since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unworn and within the original packaging you received it in, and in a re saleable condition.

Once your return is received and inspected, we will send you an email to notify you that we have received your item and will process your refund straight away.
Your credit will automatically be applied to your credit card or original method of payment.  Depending on your payment method this may take a few working days.

UK SHIPPING

We offer FREE UK delivery on all our RUFFNEK® scarves and do our best to dispatch them the same working day.

We use Royal Mail 48hr (RM48) which tracks delivery. 

If your order is more urgent then you can opt for First Class Royal Mail 24hr (RM24) at a small charge of £1.90, again this service is tracked. Royal Mail can not guarantee this service so if it is important that it does arrive the next day then you can opt for RM Guaranteed next day delivery. 

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