SleepHub
Abingdon, United Kingdom
We understand the importance of good sleep and the vital role it plays in our overall health and wellbeing. It is our mission to improve quality of life through the power of better sleep. We do this by working with leading scientists, medical experts, specialist practitioners, businesses and sports professionals, charities and membership bodies to research, develop and create innovative products which combine both sleep-focused science and technology.
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Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
United Kingdom
Free
Free tracked delivery by DPD
Europe
Free
Free tracked delivery (additional import duties or taxes may apply)
ROW
Hong Kong, India, Japan, Malaysia, Singapore, Thailand, United Arab Emirates, Mexico, Canada, United States of America, Brazil
Rest of the World
£25.00
Tracked delivery (additional import duties or taxes may apply)
Shipping policy
All SleepHub® orders are shipped directly from our UK warehouse using tracked delivery services. We use DPD for UK deliveries and TNT where possible for non-UK deliveries. You will usually receive tracking information directly from the parcel carrier by email and/or sms once your product has been collected and is ready for delivery.
We ship orders from Monday to Friday during non-holiday periods and we aim to process orders for shipping as quickly as possible from receiving them – we aim for the same day processing of orders received by 1pm, Monday to Friday.
Once your order is ready for shipping, please allow the following times for your SleepHub® to be delivered:
UK: up to 7 working days
Europe: up to 10 working days
Rest of the World: up to 15 workings days
We work closely with our delivery partners to ensure that these times are achieved, however they may be extended beyond our control as a result of UK and international holiday periods, and busy/peak trading periods, such as Christmas and Black Friday.
If you have not received your SleepHub® within these times, please contact us so that we can look into it and make sure your delivery is made as quickly as possible.
Delivery is free of charge to the UK and Europe. For all other international locations, delivery is charged at £25.
As we ship from the UK, please note that import duties or taxes may apply to shipments outside of the UK. Please contact your local customs office for further information. Where payment of the applicable duties and taxes are not made and your SleepHub® is returned to us, we will deduct any duties, taxes or fees incurred by us from your refund.
See Terms of Sale.
See Terms of Sale.
All SleepHub® orders are shipped directly from our UK warehouse using tracked delivery services. We use DPD for UK deliveries and TNT where possible for non-UK deliveries. You will usually receive tracking information directly from the parcel carrier by email and/or sms once your product has been collected and is ready for delivery.
We ship orders from Monday to Friday during non-holiday periods and we aim to process orders for shipping as quickly as possible from receiving them – we aim for the same day processing of orders received by 1pm, Monday to Friday.
Once your order is ready for shipping, please allow the following times for your SleepHub® to be delivered:
UK: up to 7 working days
Europe: up to 10 working days
Rest of the World: up to 15 workings days
We work closely with our delivery partners to ensure that these times are achieved, however they may be extended beyond our control as a result of UK and international holiday periods, and busy/peak trading periods, such as Christmas and Black Friday.
If you have not received your SleepHub® within these times, please contact us so that we can look into it and make sure your delivery is made as quickly as possible.
Delivery is free of charge to the UK and Europe. For all other international locations, delivery is charged at £25.
As we ship from the UK, please note that import duties or taxes may apply to shipments outside of the UK. Please contact your local customs office for further information. Where payment of the applicable duties and taxes are not made and your SleepHub® is returned to us, we will deduct any duties, taxes or fees incurred by us from your refund.
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