Spice Inspired

Returns Policy

Damaged goods: 

Please advise us within 7 days from receipt of any damage to product that has not meet to your satisfaction. 

We will provide a full refund, subject to inspection and acceptance by us.  Please send a photograph of the damaged goods in your email to speed up the process.

Other reasons:

We understand that there may be other reasons you want to return the product such as unfit for purpose, not as described, or other. 

Please return within 14 days, preferably in the original packaging so that the products are well protected from damage during transit.

However, if returned in a non re-sellable condition, we reserve the right to refuse a credit.  I am sure you understand this is reasonable.

If items are not returned within 14days this is considered as Final Sale.

All refunds will be processed against the original transaction payment method.

Any cost of postage or courier in returning the item will not be refunded, only in cases of receiving damaged goods that has been accepted.

Once agreement to return goods (photograph first) return address will be provided.

Please contact us with any query and will aim to revert as soon as possible.  Please email us in the first instance on EMAIL [email protected] or 07534 204 836

Returns Policy

Damaged goods: 

Please advise us within 7 days from receipt of any damage to product that has not meet to your satisfaction. 

We will provide a full refund, subject to inspection and acceptance by us.  Please send a photograph of the damaged goods in your email to speed up the process.

Other reasons:

We understand that there may be other reasons you want to return the product such as unfit for purpose, not as described, or other. 

Please return within 14 days, preferably in the original packaging so that the products are well protected from damage during transit.

However, if returned in a non re-sellable condition, we reserve the right to refuse a credit.  I am sure you understand this is reasonable.

If items are not returned within 14days this is considered as Final Sale.

All refunds will be processed against the original transaction payment method.

Any cost of postage or courier in returning the item will not be refunded, only in cases of receiving damaged goods that has been accepted.

Once agreement to return goods (photograph first) return address will be provided.

Please contact us with any query and will aim to revert as soon as possible.

Prices are shown in GBP – UK Pound Sterling.

Delivery & Shipping

Free Delivery in UK Mainland Standard Economy only

Standard economy deliveries  - delivery within 2 – 4 days from date of dispatch (within 24 hours of receipt of order).  We use Royal Mail Tracked 48 service which is the most reliable and delivered on time.

We endeavour to deliver within this period however we cannot accept liability if the order fails to deliver within this timescale and we can’t guarantee it will arrive on any specified date.  We firstly use Royal Mail to deliver this service (parcels are tracked) however if any disruption to service other couriers maybe utilised. Any unexpected force majeure is out of out control.

Next Day Expedited Courier (except Sat & Sun deliveries) for mainland UK orders is £4 with Royal Mail Tracked 24.

For all orders cut off for same day dispatch is 2pm otherwise will be dispatched next day.