Studio Sunneva
London, United Kingdom
We bring the Wabi-Sabi lifestyle into your home. Lighting, Tableware and Decoration, each one unique with its natural textures, asymmetry, and subtle flaws.
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Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
UK standard shipping
Free
14-21 days
Shipping policy
Shipping policy
All orders are processed within 1 to 5 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification when your order has shipped.
UK Shipping Rates and Estimates
Enjoy Free Standard Shipping with all your orders with us!
Estimated shipping time: 14-21 days.
International Shipping
We offer international FREE shipping to the following countries: EU countries, United States, Australia, Canada, Japan, Malaysia, New Zealand, Qatar, Singapore, Turkey, United Arab, Emirates.
Please refer to the shipping page for the updated shipping options.
Estimated shipping time: 14-21 days.
*Some international orders are subject to tariffs/duties to be paid by the customer. These fees and taxes are the sole responsibility of the customer and are not factored into the price at purchase. Please be sure to research your countries rules, regulations, tariffs and duties before placing your order. Studio Sunneva does not accept any responsibility for items which are not delivered due to import taxes and/or custom fees not being paid.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 60 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
Other Delivery Information
Deliveries will require a signature.
All orders require a phone number.
To change your delivery address or any other details, please contact our customer service team within 24 hours.
Delivery companies are not able to assist with any setup or providing instructions. If you have any questions about any order, please reach out to our customer service team.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Shipping policy
All orders are processed within 1 to 5 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification when your order has shipped.
UK Shipping Rates and Estimates
Enjoy Free Standard Shipping with all your orders with us!
Estimated shipping time: 14-21 days.
International Shipping
We offer international FREE shipping to the following countries: EU countries, United States, Australia, Canada, Japan, Malaysia, New Zealand, Qatar, Singapore, Turkey, United Arab, Emirates.
Please refer to the shipping page for the updated shipping options.
Estimated shipping time: 14-21 days.
*Some international orders are subject to tariffs/duties to be paid by the customer. These fees and taxes are the sole responsibility of the customer and are not factored into the price at purchase. Please be sure to research your countries rules, regulations, tariffs and duties before placing your order. Studio Sunneva does not accept any responsibility for items which are not delivered due to import taxes and/or custom fees not being paid.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 60 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
Other Delivery Information
Deliveries will require a signature.
All orders require a phone number.
To change your delivery address or any other details, please contact our customer service team within 24 hours.
Delivery companies are not able to assist with any setup or providing instructions. If you have any questions about any order, please reach out to our customer service team.