Swizzle And friends
Axminster, United Kingdom
Swizzle Socks are all produced on a hand-cranked sock knitting machine, or to be more precise, an Erlbacher Gearhart Knitting Machine, which is a reproduction of the 1924 Gearhart Circular Sock Knitting Machine (CSM).
Made in the United States of America, The man behind it is David ‘Peewee’ Erlbacher, who has been a machinist all his working life.
The history of the machine we use only dates back to 2009 when Mr Erlbacher decided to take on the challenge to reproduce the machine. Although recreating the machine involved rising up a steep learning curve and working with the advice of many others, his company produced the CSM we use today, but its history goes a lot further back than that.
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United Kingdom
United Kingdom
Standard postage
£1.50
Shipping policy
We aim to send out your order within two working days, by second class delivery.
The exception to this is the boxes of chocolates which are sent out at the beginning of the month
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We aim to send out your order within two working days, by second class delivery.
The exception to this is the boxes of chocolates which are sent out at the beginning of the month
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