We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us Please note that returns will need to be sent to the following address: Unit 5D Charlwoods Road, East Grinstead, West Sussex, RH19 2HG GB, United Kingdom

We’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return question or 07418347772.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right by sending you a replacement or arranging return.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Upon receipt of the return refund will be initiated immediately to the PayPal or Credit/Debit Card used to purchase.  Please remember it can take some time (3-7 days) for your bank or credit card company to process and post the refund. If more than 7 business days have passed since we’ve approved your return, please contact us.

Shipping policy

 Shipping Made Simple                          

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To keep things as convenient as possible, you can find shipping & delivery details for each product in the shipping section on each individual product page. The days are calculated based on orders received before 2 PM (BST) are shipped on the same day. Orders received after 2 PM will be shipped on the next business day. Extra cost paid for the Next Day, 2nd Day and Expedited Delivery(International) will be reimbursed/refunded in the event of non delivery of promised time. Business days are calculated from Monday-Saturday.

Standard Delivery | 1-3 Business Days |  Free Delivery| All UK Orders                                                       

Offer  FREE DELIVERY for  STANDARD DELIVERY (3-5 business days) TERMS  on all UK orders. 99% it is DELIVERED on NEXT DAY!, Since it is not a guaranteed service it is mentioned as 1-3 business days .  There is no minimum spend so it's free even if you are ordering a large hammock or small fixing. All orders received before 2 PM(BST) are shipped on the same day. Order received after 2 PM(BST) will be shipped on the next business day.  FREE STANDARD delivery apply to UK and below regions.

• All regions

•  England

•  Northern Ireland

•  Scotland

•  Wales

Standard Regular Delivery|7-10 Business Days| Free Delivery | All UK Orders    

Offer FREE DELIVERY for STANDARD REGULAR DELIVERY (7-10 business days) TERMS  on all UK orders. There is no minimum spend so it's free even if you are ordering a large hammock or small fixing. All  orders   received   before 2 PM( BST) are shipped on the same day. Order received after 2 PM (BST) will be shipped on the next business day.  This term is applied for products which are in the process of replenishment so it would take some time to have the inventory moved from our warehouse to the distribution point. So there is a time process for this movement and hence the delivery time is slightly stretched  compared to STANDARD DELIVERY TERMS mentioned above. 

• All regions

•  England

•  Northern Ireland

•  Scotland

•  Wales

 One Day Delivery | Next  Day |  £4.99 | All UK Orders 

Offer 1 day delivery or Next Day delivery service for an additional extra charge of £4.99 is available at the check out Available only for only UK(All regions)

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Second Day Delivery | 2nd Day | £4.49 | All UK Orders 

Offer 2 day delivery or Second Day delivery service for an additional extra charge of £4.49 is available at the check out. This is available only for UK(All regions)

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International Orders Delivery |  4-14 Business Days | £9.99-EU Counties | £19.99-North America

We ship all over the world.Europe and North America are our priority international destinations.  Orders are delivered within in 4-14 business days.

 In case if you have questions or clarification please contact us.