The Big Little Duvet Company Ltd
Darlington, United Kingdom
The Big Little Duvet is the perfect solution for adults sleeping in single beds because we understand that size matters when it comes to your duvet. Our large single duvet is both an extra long and an extra wide. 220cm x 165cms. We don't compromise on size, we give you all the cover you need for a heavenly sleep.
Your extra large single duvet keeps you fully covered all night long and at the right temperature. It's time to select your seasonal duvet with the tog weight for your body. Choose from 2.5, 4.5,10.5 or 13.5 tog. We'll help you sleep better all year round.
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UK
United Kingdom
Free Delivery
Free
For UK orders over the value of £150.00
DHL
£6.99
Next day delivery service and we aim to deliver within 24 hours. Parcels 2kg - 3.99kg
DHL Heavy Goods
£9.99
Next day delivery service and we aim to deliver in 24 hours. Parcels over 4kgs to 16kgs.
Shipping policy
All goods are shipped using the services of DHL next day delivery. Orders placed before mid day Monday to Thursday are dispatched that same day. Any orders placed after this time are dispatched the following day. Any orders placed on Friday up to mid day will be delivered the following Monday. Orders placed anytime Saturday or Sunday will be dispatched on the following Monday.
From time to time our delivery service provider may be subject to delays or disruption to their services for which The Big Little Duvet Company Ltd cannot be held responsible.
Purchases delivered to countries outside of UK & Republic of Ireland may be subject to import duties which are to be paid by the purchaser. These duties are NOT covered by The Big Little Duvet Company Ltd
We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused and unwashed and in its original packaging. You’ll also need the receipt or proof of purchase. (copy of order confirmation with order number) This policy does not affect your statutory consumer rights.
Returns & Exchanges
To start a return, you must contact us. Unless your products are damaged the cost of returning the item/s is to be covered by the customer.
We’ll send you a return shipping label with instructions on where to send your package. Items sent back to us without first requesting a return label will not be accepted.
You can always contact us for any return questions.
Damaged Goods & Refunds
Please inspect your goods upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong goods. Our customer service team will ask you to provide a photographic image of the defective goods.
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund for the value of your goods. You will not be refunded the cost of the original postage only the cost to return the goods unless the goods are damaged.
Unfortunately, we cannot accept returns of sale items or gift cards.
All goods are shipped using the services of DHL next day delivery. Orders placed before mid day Monday to Thursday are dispatched that same day. Any orders placed after this time are dispatched the following day. Any orders placed on Friday up to mid day will be delivered the following Monday. Orders placed anytime Saturday or Sunday will be dispatched on the following Monday.
From time to time our delivery service provider may be subject to delays or disruption to their services for which The Big Little Duvet Company Ltd cannot be held responsible.
Purchases delivered to countries outside of UK & Republic of Ireland may be subject to import duties which are to be paid by the purchaser. These duties are NOT covered by The Big Little Duvet Company Ltd