Winesquare
London, United Kingdom
We are an independent family-run online wine store based in London, UK. We offer you a wide selection of wines and champagnes at affordable prices. We provide fantastic deals when buying wines because we cut out all those pesky middlemen!
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UK
United Kingdom
DPD
£9.00
DPD delivery
Shipping policy
By law, alcohol cannot be bought by people under the age of 18. A valid form of ID and a signature will be required upon delivery of this product.
ORDER CUT-OFF TIME
12.30 P.M. Mon-Fri.
Once your order is placed, we will dispatch it within 48 hours. You will receive an email confirmation with your order details and a tracking number that you can use to track the progress of your shipment.
We partner with DPD to ensure your order is delivered safely and efficiently. You can expect your shipment to arrive within 2-3 business days from the date of dispatch, depending on your location.
Please note that we do not currently offer international shipping outside of the UK. We also do not ship to PO Box addresses.
KEY INFORMATION
14 Days Returns Policy
Refund 5-10 Business Days to Process.
No Restocking Fee
Return Address is Brand Specific
RETURNS
If you happen to change your mind, all items can be returned within 14 days, starting from the day after you receive your order. To ensure a seamless return process please contact us.
We only accept returns for customers on the following conditions:
For items with a manufacturer seal, the manufacturer seal must be unopened
The item must be in its original packaging with all original accessories
In cases of customer returns, shipping costs are paid by the customer.
RETURN POLICY ON DAMAGED, WRONG, OR DYSFUNCTIONAL PRODUCTS
If you find products in your order damaged, wrong, or dysfunctional please contact us directly.
In the aforementioned case, you will have 14 days to return these products and get a refund or replacement. This period starts from the day after you receive your order. This also includes items that become faulty within 14 days of receiving the order.
You will NOT be charged for return shipping costs when returning an item that arrives damaged, wrong, or dysfunctional, as the shipping costs will already be paid by us in the return label.
RETURNING AN ORDER
Contact us and state the reason for your return, and we will send the RMA return label according to the reason for your return. The return label will have shipping costs paid.
Pack the item securely and return the item.
CANCELLING AN ORDER
You have 24 hours days before the item(s) have been shipped to cancel your order.
In case your order has already been shipped, kindly follow the return policies stated above that correspond to your reason for return.
By law, alcohol cannot be bought by people under the age of 18. A valid form of ID and a signature will be required upon delivery of this product.
ORDER CUT-OFF TIME
12.30 P.M. Mon-Fri.
Once your order is placed, we will dispatch it within 48 hours. You will receive an email confirmation with your order details and a tracking number that you can use to track the progress of your shipment.
We partner with DPD to ensure your order is delivered safely and efficiently. You can expect your shipment to arrive within 2-3 business days from the date of dispatch, depending on your location.
Please note that we do not currently offer international shipping outside of the UK. We also do not ship to PO Box addresses.