De La Creme Fashions
London, United Kingdom
Since 2008 De La Creme have been using quality Italian fabric and have infused with British craftsmanship to deliver to you the best of both in one superb outerwear. Awarded fashion brand of the year by Hinton Magazine in 2022. However, we are more than a fashion brand. Sponsoring grassroots football clubs, donating to refugees and using eco-friendly sustainable materials in our products, packaging and fulfilment service. Promoting slow fashion. Buy once, love for long. That is who we are. We are De La Creme. Your home of Premium British Outerwear.
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Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Gibraltar, Liechtenstein, Norway
International Tracked
£20.00
International Tracked and signed delivery within 7-10 working days
International Express
£40.00
3-5 days international delivery
UK
United Kingdom
FREE
Free
3-5 working days delivery
Express
£10.00
2-3 working days delivery
Worldwide
Hong Kong, India, Japan, Malaysia, Singapore, Thailand, United Arab Emirates, Australia, New Zealand, Mexico, Canada, United States of America, Brazil
International Tracked
£30.00
5-7 working days delivery
Express worldwide
£60.00
3-5 working days delivery
Shipping policy
All our items take a minimum of 2 days for order processing prior to despatch. Should your desired item be out of stock then no need to worry, we are the only manufacturers of our items and if we have the colour fabric in stock, we will produce another one just for you in the desired size and colour.
Despatch Times and Delivery Method
Mainland UK
All mainland orders are despatched using express delivery as standard and should be received within 2 working days after despatch.
Any small/lightweight items will be dispatched using either Royal Mail or MyHermes. Delivery should be within 2-3 working days after despatch.
Non-Mainland UK
All non-mainland UK orders are dispatched using either Royal Mail or MyHermes. Delivery should be within 3-5 working days after despatch.
For express delivery option, orders will be sent using Royal Mail 1st Class Recorded Delivery. An order should be received within 1-2 working days after item despatch.
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
They must be in original condition
For clothing, unwashed and unworn
In the original packaging
Are there any charges for return?
Original shipping charges are non-refundable.
You are responsible for returning the product back in it's original condition. Should it not be, we will either deny the refund fully or give you a partial refund.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
All our items take a minimum of 2 days for order processing prior to despatch. Should your desired item be out of stock then no need to worry, we are the only manufacturers of our items and if we have the colour fabric in stock, we will produce another one just for you in the desired size and colour.
Despatch Times and Delivery Method
Mainland UK
All mainland orders are despatched using express delivery as standard and should be received within 2 working days after despatch.
Any small/lightweight items will be dispatched using either Royal Mail or MyHermes. Delivery should be within 2-3 working days after despatch.
Non-Mainland UK
All non-mainland UK orders are dispatched using either Royal Mail or MyHermes. Delivery should be within 3-5 working days after despatch.
For express delivery option, orders will be sent using Royal Mail 1st Class Recorded Delivery. An order should be received within 1-2 working days after item despatch.