SwiftLink
Shipley, United Kingdom
SwiftLink was founded by Sunnie and Stephen, two passionate entrepreneurs with a vision to bring people together through innovative networking solutions. Having worked together for 3 years and sharing a deep appreciation for the significance of strong networks in business success, they embarked on a journey to create SwiftLink. Sunnie's expertise in product design and his well-established marketing agency, combined with Stephen's decade-long experience as a Project Manager and retailing commercial vehicle across the UK, laid the foundation for SwiftLink's inception.
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Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
Standard International
£9.99
Transit Time : 2-11 Working Days * Please note the delivery period is not guaranteed by any postal providers, however please be assured that a prompt delivery is our priority. * For Custom orders we advise that a 3 day manufacturing time period is required, and we therefore estimate your good to arrive within a 14 working day period. Should you not have received your goods in accordance with any of the latter dates mentioned above please do contact us.
International
Canada, United States of America, Hong Kong, India, Japan, Malaysia, Singapore, Thailand, United Arab Emirates, Australia, New Zealand, Mexico, Brazil
Standard International
£14.99
Transit Time : 3 - 17 Working Days * Please note the delivery period is not guaranteed by any postal providers, however please be assured that a prompt delivery is our priority. * For Custom orders we advise that a 3 day manufacturing time period is required, and we therefore estimate your good to arrive within a 20 working day period. Should you not have received your goods in accordance with any of the latter dates mentioned above please do contact us.
United Kingdom
United Kingdom
Royal Mail 24Hr Tracked
Free
Royal Mail ( Or alternative Provider ) 24Hr Tracked Postage. * Please note the 24hr delivery period is not guaranteed by any postal providers, however please be assured that a prompt delivery is our priority. * For Custom orders we advise that a 3 day manufacturing time period is required, and we therefore estimate your good to arrive within a 5 working day period.
Shipping policy
Delivery
6.1 You are responsible for ensuring the acceptance of Goods upon their delivery.
6.2 We aim to provide you with an approximate readiness date for delivery of Goods. If a delivery delay arises, we will promptly inform you and offer a revised date. We are not liable for any losses, whether financial or otherwise, resulting directly or indirectly from delay or non-meeting of estimated dates. Unless mutually agreed in writing, delivery time is not a pivotal condition of the Contract. We may, at our discretion, deliver Goods before the quoted date with reasonable notice.
6.3 If we fail to deliver Goods (or any part thereof) for reasons beyond reasonable control or not attributable to you, and we are liable, our liability shall be limited to the excess (if any) of the cost to you (in the most economical market) for similar goods to replace the undelivered ones over the Goods' price.
6.4 Initially, we will deliver your first order of Goods to the registered address of the cardholder, irrespective of any alternative address you may provide. Subsequently, we may endeavour to deliver Goods to alternative addresses at our discretion. Our responsibility ends when Goods are delivered to the registered cardholder's address or any alternative address. Failure to deliver within 90 days or after 3 attempts by us (whichever is earlier) due to reasons deemed to be your fault may lead us, at our discretion, to refund the sum paid by you and cancel the Contract.
6.5 In cases where you neglect to take delivery or provide adequate delivery instructions at the specified time, we reserve the right to store Goods until actual delivery and charge you reasonable costs, including insurance, for storage or subsequent delivery.
6.6 For Goods delivered outside the EU, you assume responsibility for all applicable customs requirements and duties. We bear no liability for these charges, and compliance with importing country laws and regulations is your responsibility. We shall not be held accountable for delivery delays due to customs inspections. By accepting our terms, you agree to reimburse us for any liability stemming from your non-compliance with customs requirements and duties.
We trust and hope that you will find satisfaction in all your SwiftLink purchases. However, if any items fail to meet your complete satisfaction, you have the option to return them within 28 days of delivery, benefiting from our straightforward returns policy. In order to do so please kindly follow the easy, step-by-step instructions detailed below.
For initiating a return, please reach out to our customer service department at [email protected]
Upon contact, our customer service team will advise you according to the specific circumstances. If we require the original items purchased to be returned, we will provide you with the necessary postage information and you have the flexibility to return items via your local postal service or any other reputable courier that can verify a valid proof of return.
Remember to request and keep your receipt as evidence of your return; SwiftLink cannot assume responsibility for items that are damaged or lost during transit.
Upon SwiftLink's receipt of your parcel or replacement items, you can anticipate your refund or replacement within 5-10 working days.
Refund of return postage will only be applicable in cases of faulty goods or incorrect shipments.
We suggest considering additional insurance if the value of your parcel's contents exceeds £20. This measure ensures full compensation in case of loss. Keep your proof of posting for reference.
We trust and hope that you will find satisfaction in all your SwiftLink purchases. However, if any items fail to meet your complete satisfaction, you have the option to return them within 28 days of delivery, benefiting from our straightforward returns policy. In order to do so please kindly follow the easy, step-by-step instructions detailed below.
For initiating a return, please reach out to our customer service department.
Upon contact, our customer service team will advise you according to the specific circumstances. If we require the original items purchased to be returned, we will provide you with the necessary postage information and you have the flexibility to return items via your local postal service or any other reputable courier that can verify a valid proof of return.
Remember to request and keep your receipt as evidence of your return; SwiftLink cannot assume responsibility for items that are damaged or lost during transit.
Upon SwiftLink's receipt of your parcel or replacement items, you can anticipate your refund or replacement within 5-10 working days.
Refund of return postage will only be applicable in cases of faulty goods or incorrect shipments.
We suggest considering additional insurance if the value of your parcel's contents exceeds £20. This measure ensures full compensation in case of loss. Keep your proof of posting for reference.
Delivery
6.1 You are responsible for ensuring the acceptance of Goods upon their delivery.
6.2 We aim to provide you with an approximate readiness date for delivery of Goods. If a delivery delay arises, we will promptly inform you and offer a revised date. We are not liable for any losses, whether financial or otherwise, resulting directly or indirectly from delay or non-meeting of estimated dates. Unless mutually agreed in writing, delivery time is not a pivotal condition of the Contract. We may, at our discretion, deliver Goods before the quoted date with reasonable notice.
6.3 If we fail to deliver Goods (or any part thereof) for reasons beyond reasonable control or not attributable to you, and we are liable, our liability shall be limited to the excess (if any) of the cost to you (in the most economical market) for similar goods to replace the undelivered ones over the Goods' price.
6.4 Initially, we will deliver your first order of Goods to the registered address of the cardholder, irrespective of any alternative address you may provide. Subsequently, we may endeavour to deliver Goods to alternative addresses at our discretion. Our responsibility ends when Goods are delivered to the registered cardholder's address or any alternative address. Failure to deliver within 90 days or after 3 attempts by us (whichever is earlier) due to reasons deemed to be your fault may lead us, at our discretion, to refund the sum paid by you and cancel the Contract.
6.5 In cases where you neglect to take delivery or provide adequate delivery instructions at the specified time, we reserve the right to store Goods until actual delivery and charge you reasonable costs, including insurance, for storage or subsequent delivery.
6.6 For Goods delivered outside the EU, you assume responsibility for all applicable customs requirements and duties. We bear no liability for these charges, and compliance with importing country laws and regulations is your responsibility. We shall not be held accountable for delivery delays due to customs inspections. By accepting our terms, you agree to reimburse us for any liability stemming from your non-compliance with customs requirements and duties.
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